Projects
Improving Patient Engagement in the Exam Room of the Future
Role: Lead UX Researcher
Company: Nuance
Time: Fall 2020
Type: Discovery UX Research
Methods: Interviews (Semi-Structured), Concepts Ideation and Testing
To understand how Nuance's new AI-powered solution DAX (Dragon Ambient Experience) technology could impact the patient encounter journey and what are the patients' concerns using this technology. Moreover, this project also aims to envision new ways for DAX to enhance the overall patient experience.
Storage Monitoring Research
Role: Lead UX Researcher
Company: Dell Technologies
Time: Summer 2020
Type: UX Research, UX Strategy
Methods: Interviews (Semi-Structured)
Redefine storage monitoring and create monitoring north star that could be applied cross-functionally
Advanced Search Usability Study
Role: Lead UX Researcher
Company: Wolters Kluwer
Time: Spring 2020
Type: UX Research
Methods: Heuristics Evaluation, Usability Testing, Interviews
Conduct Heuristics Evaluation and Usability Testing for INsource Advanced Search Website Tool
